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Integrations

TagPipes + Twilio

Receive Twilio call status callbacks in Echo and report on calls in Lens.

Echo: Twilio call status callbacks

Echo receives the status callbacks Twilio Voice sends for your phone numbers.

How you set it up

  1. In Echo, open Sources, add a Server to Server source and choose Twilio as the platform.
  2. Paste the URL as your phone number's status callback in Twilio.
  3. Optionally store your Twilio Auth Token in Settings > Security & Access to check Twilio's signature, and pin your Account SID.
What it receivesOne twilio.call.<status> event per callback, with every field Twilio sends.
LimitsVoice status callbacks only. No SMS.
PlanIncluded with every Echo plan. Lens tables need a Lens plan.

How your data is handled

  • Credentials you add are stored in Settings > Security & Access, and you can remove them there at any time.
  • Each company sees only the data from the accounts and sources it connected.

Read the Privacy Policy and the Terms of Service.

TagPipes monitors, configures and reports. It does not determine legal compliance and does not provide legal advice. Output is informational and reflects observed state at the time of observation. Rawsoft's expertise is technology, not law; please confirm any regulatory interpretation with your own counsel.

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Sign up and add a Twilio source in Echo, or ask us for a walkthrough first.

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