Plan-gated modules
Your company's plan decides which of these four modules it can use. A company with no plan assigned can use all of them.
| Module | Gated by plan | Limits a plan can set |
|---|---|---|
| Lens | Yes | Tables: the total number of Lens tables the company can have. Rows synced per month: rows synced across all Lens tables in a calendar month |
| Echo | Yes | Events forwarded per month: events Echo processes and forwards to destinations in a calendar month |
| Auditor | Yes | Audit runs per month: audit runs started in a calendar month |
| Lapse | Yes | Journeys: the total number of journeys the company can define. Signals emitted per month: abandonment signals, such as cart_abandoned, sent in a calendar month |
| Activate, AutoTag, Blueprint, Ledger, Observer, Pulse, Relay, Score, Shield, Terrain | No | None |
Limits come in two kinds:
| Kind | How it counts | Examples |
|---|---|---|
| Total | What you have right now | Tables, Journeys |
| Monthly | Usage in the current calendar month (UTC), starting again on the 1st | Rows synced, events forwarded, audit runs, signals emitted |
A total limit is checked when you create something new. For example, creating a Lapse journey past the Journeys limit is refused with a message such as "You've reached the Lapse MaxJourneys limit (10/10)." Editing what you already have is not blocked, so you can still fix existing journeys if your limit is lowered.
Your plan's figures are set by TagPipes. To see or change them, contact TagPipes.
What you see when a module is not on your plan
- The module is left out of the module menu in the top bar.
- Its tile still appears on the Tools page.
- Opening the module, from the tile or from a saved link, takes you to the Upgrade Required page instead.
The Upgrade Required page says "Module isn't on your current plan" and has two buttons:
| Button | What it does |
|---|---|
| Contact us to upgrade | Opens an email to hello@tagpipes.com with the module in the subject |
| Back to Home | Returns to the Companies list |